Shipping information
We’re committed to getting your order to you as quickly and smoothly as possible. All orders are carefully processed within 1–2 business days after you place them. Once your package is on its way, you can expect delivery within 5–7 business days, depending on your location.
We process orders quickly to get them to you as soon as possible. If you need to change or cancel your order, please contact us within 12 hours of placing it.
Absolutely. Once your order ships, you’ll receive a tracking number by email so you can follow its journey to your doorstep.
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+1 (631) 816 - 0508
Iris Watson
P.O. Box 283 8562 Fusce Rd.
Frederick Nebraska 20620
Return and Refund Information
1. Check Eligibility
Orders can be returned within 30 days of delivery.
Items must be unused, in original packaging, and in the same condition as received.
2. Initiate a Return
Contact our support team by email or through the contact form.
Provide your order number and reason for the return.
3. Receive Return Instructions
Our team will send you a return shipping label and detailed instructions.
Make sure to pack the item securely to avoid damage during shipping.
You may return your parcel via the courier company directly, or contact us and we will guide you through the return process.
4. Ship the Item
Drop off the package at the designated shipping carrier if returning directly.
Keep the tracking number for your records.
1. Refund Eligibility
Only orders that are returned and approved are eligible for a refund.
The item must be unused, in original packaging, and within the return window (usually 30 days from delivery).
2. Initiating a Refund
Once you return your order, our support team will inspect the returned item.
4. Refund Timeline
Refunds typically take 5–10 business days to appear on your account, depending on your bank or payment provider.
Some banks may take up to 15 business days to process the refund.
5. Important Notes
Shipping fees are non-refundable, unless the return was due to our mistake.
Partial refunds are possible if only part of the order is returned.